01: Levels, Users, and Roles

User types

Contact your administrator to be granted access to Axis. 

• System Administrator
  • A Chyron employee
  • Sets up customer organizations
• Administrator
  • A Chyron customer
  • Configures settings, manages users, and manages user permissions for their organization
• Super-user
  • A user with admin-level permissions for specific modules and normal user permissions on other modules
• User
  • A user with access to various levels within their organization and various features depending on their permissions

Note: Some Axis features mentioned in this guide are only accessible to an administrator.

Organization levels

Axis has multiple organizational levels that provide access to services and functions:

• Group: The Group is the top-level organization that consists of multiple Stations. Group-level administrators manage users and projects at various levels within the Group.  
  • Station: A Station is a level is within the Group. Station-level administrators manage the users and projects within that Station.
    • Department: A Department (News, Sports, Sales, Art, etc.) is a level within a Station.

Axis easily scales. It is used by both large station groups and by single stations. For single station clients, the station becomes the top-level organization.

Figure 1. Example Organizational Hierarchy

The figure shows typical administration hierarchies for multi-station and single-station organizations. It does not show users split out by specific Axis service, with the exception of Limited User, which applies only to Axis Order.

User Roles

Axis provides the ability to create users and assign access and permissions to various features.

• Administrator: At the group and station level can manage users, projects and sub-organizations within their organization. 
• Super User: A user can be assigned as a Super User for a specific service and have special privileges such as creating templates or configuring workflow rules. These privileges vary by service. A user may be a super user for one Axis service, but only a user for another Axis service.
• User: The level of access provided to the standard users, typically reporters and producers. 
• Limited User (Order module only): A user with a limited set of user privileges.
• None: A user can be assigned no access to a specific Axis service.

Note: Axis hierarchy generally flows from the top down, however specific users may be granted permissions above their hierarchy level.

Example: User at a station may have access to a project at the organization (group) level.

Administrators can create user Groups to make it easier to assign multiple users to specific projects or tasks.