09: Notifications

Overview

Using notifications, you can arrange to be notified about an Axis event, like when graphic rendering is complete. Notifications are customized for each service. You can view notifications by default, but cannot edit notifications without being granted the edit permission by an administrator. 

Notification recipients

In general, only the user who triggered the event (example: created a Map animation) will receive the notification. However, in the Order workflow, where multiple users participate, each will receive the same notifications.

Notification types

You can enable receiving up to three types of notifications

• Email: The user is notified of the event via email sent to the user’s corporate email address.
• Toolbar: The user is notified of the event via the Axis toolbar. An indicator at the upper right of the toolbar notes the number of outstanding notifications.
• Audio: The user is notified of the event via an audio tone.

Activate/enable notifications

Once Notifications settings have been configured, each must be enabled and saved to be active.

To save Notification settings:

1. Click on the Account Name in the top right corner.
2. Click Notifications.
3. Enable desired notification by clicking the checkbox.
4. Click Save.

Configure notifications options

1. Click Select Project to configure notification settings for each individual project order.

A notification can be triggered at any step in a workflow (such as Pending Approval).

Example notification events related to Orders:

• Order Requires Clarification: An order needs more details.
• Order Cancelled: An order has been cancelled.
• Order Pending Authorization: An order is awaiting or needs authorization.
• Etc.

Example notification events related to Track:

• Assets Inactive Report: Report assets that are inactive and not protected.
• Asset Ingested: An asset you ingested into Track is available.
• Asset Copied: An asset you copied to another project is available.
• Asset Moved: An asset you moved to another project is available.
• Asset Replaced: An asset you replaced is available.
• Asset Deleted: An asset you deleted is no longer available.

The notification will be sent to users who are participating in that specific Order and are assigned workflow roles (examples: submitter, designer, manager). This list is defined by the Order workflow configuration. 

View notifications received in the toolbar

To access the list of notifications:

1. Click the Toolbar Notification indicator.
2. A list of notifications displays
3. Click on notification to op
4. Click the checkbox to enable notification for Email, Toolbar and/or Audio
   

   • Note: The appearance depends upon the type of notification. If, the notification contains a graphic, opening the notification will display the graphic.

Manage notifications received in the toolbar

Notifications that have been received can be marked as read, marked as unread, and/or deleted.

To manage existing notifications:

1. Scroll to the bottom of the Notifications page.
2. Click the Manage Notifications link.
3. From the list of notifications, select notifications using one of the following methods:
   • Select All: Selects all of the notifications.
   • Select each individual notification.
4. Click the action that you would like to apply to the selected notifications.
   • Delete: Deletes the selected notifications.
   • Mark as Read: Marks the selected notification as having been read.
   • Mark as Unread: Marks the selected notification as not having been read.