Access
Q. How can I access NewTicker?
A. The first step to log into NewsTicker is to enter your User / Password combination at the login screen. If you don't know it (example: if you are a first-time user), or if you forgot your password, please contact your NewsTicker Administrator for help.
New NewsTicker Beta
We are excited to showcase the next generation of NewsTicker at NAB 2026. This year, we aren't just talking about the future—we’re showing it to you live. Below are answers to the most common questions regarding the new platform and our roadmap.
General Information and Availability
Q. What is the "new NewsTicker"?
A. The new NewsTicker combines the legendary reliability of NewsTicker 4 with a completely modernized, next-generation architecture. It is currently in a working beta phase, and we are actively validating it with partners like Fox and Scripps.
Q. When will the new version be officially released?
A. We are moving away from fixed release dates to focus on providing value immediately. The platform is being delivered module-by-module. This allows you to start seeing the benefits of the new architecture today rather than waiting for a single "launch day" in the future.
Q. Can I try it out?
A. You can see the demo in April 2026 at NAB. Plus, if you are interested in joining the beta program to help influence our development roadmap, please speak with your Chyron / NewsTicker representative.
New Features and Interface
NewsTicker is central to the Chyron product strategy. We have invested significantly in the platform, including appointing new leadership, hiring a dedicated SQA team, and integrating feedback directly from our support and delivery teams to ensure this new architecture meets the rigors of modern broadcasting.
Q. What can I see in the beta demo?
A. You can see several core components , including:
The New Dashboard: A centralized launchpad for all modules and system management.
Lightweight User Access Management (UAM): A highly requested feature that allows admins to restrict access by role (example: limiting finance or weather staff to their specific modules).
Upgraded Modules: Upgraded Headlines, Lottery, and Finance modules.
Live Broadcast Integration: See how these modules drive real-time on-air graphics.
Q. What is new in the Headlines and Finance modules?
Headlines: Now features automated feeds, batch editing, and "default visibility" settings for specific categories.
Finance: Includes a new search feature to add multiple stocks at once, the ability to manually add sub-markets (like Nikkei), and a "lock values" feature for historical presentations.
Lottery: Now features visual representations of balls/bonus balls and manual editing for local games or community bingo.
Q. Can I still export my data to third-party systems?
A. Yes. We have simplified Data Export by moving it from backend scripts to a user-friendly interface. You can now easily generate RSS feeds from modules (like Headlines) or use our new CHP export functionality for your website or FTP.
Migration and Compatibility
Q. I am a current NewsTicker 4 customer. Will I have to relearn the system?
A. No. While we have "reskinned" the modules for a modern look, we have kept the button layouts and workflows almost identical to Version 4. Your team can transition with minimal retraining.
Q. What is the cost to upgrade?
A. There is no upgrade fee for customers who already have an active support contract or subscription.
Q. Are there any other costs associated with moving to the new version?
A. Costs may apply for:
Hardware: If your current hardware does not meet the latest Bill of Materials (BOM).
Professional Services: Our team will provide a case-by-case quote for migration services, which includes moving your content, testing, and migrating custom scripts or third-party integrations.
Q. Does the new version support virtualization and Cloud?
A. Yes. The new architecture is built using Docker containers, making it highly flexible. It can be deployed on:
- Virtual environments (VMware, Hypervisor, VirtualBox, Nutanix)
- Cloud platforms (AWS)
- Standard NewsTicker hardware