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  4. Admin Guide (2024)

02: Home

The Axis Home tab provide access to four main components:

  • Home Page
    • Information and Tutorials
    • Release Notes
  • Users(My Settings): Visible to all users. 
    • Account
    • Notifications
  • Administration: Administration on the Organization (e.g., station group). Visible only to administrators.

To access Information and Tutorials, and Release Notes:

  • Click the Home tab. The Information and Tutorials and Release Notes lists appear. These are links to YouTube video tutorials and posted release notes.

To access the Home tab subpages:

  • Click the Home tab dropdown arrow.

The Home tab provides two categories of subpages:

  • Users (My Settings):  The logged-in user can modify his or her account and notification settings. 
  • Administration: Organization-level administration functions. This column is only visible to an administrator. The items on the list vary for group administrators vs station administrators.

2.1 Users (My Settings)

Overview

A user can configure a variety of settings in their own account, including time zone, language, password, security question and notification.

Note: The user status for each of the services is displayed, but cannot be edited by the user.

2.1.1 Account

Home > Users > Account

2.1.1.1 My Account

Username

Your username is an email address entered when your account is created by an administrator. This cannot be changed without creating a new account.

Auto-Refresh Rate

If enabled, the user’s Order list refreshes at the selected interval. If disabled, then you must manually refresh the list. Auto-Refresh Rate is set by the Administrator, and cannot be set from this page.

Time Zone and Language

Set your local time zone and language preference:

All time references in the Axis system will be displayed in your local time. This is important when using the Order service, reports and logging. The organization administrator can also set your time zone and language setting. 

Password

Change a password as follows:

  1. Complete the following fields:
    • Password: Enter your current password.
    • New password: Add new password.
    • Confirm new password: Re-enter new password.
  2. Click Change.

The organization administrator can also set the password.

Security Question

Set a security question as follows:

  1. Complete the following fields:
    • Password: Enter password.
    • Security Question: Enter a security question.
    • Security answer: Enter the answer to the security question.
  2. Click Update.

The organization administrator can also set your security question.  Note: This feature is not currently used. 

2.1.1.2 Services (my services)(my roles)

User’s access to Axis services is displayed on this page, but is set on the Administration level and cannot be edited from this page.  

See the "User Roles" sectionf or a description of the various roles a user might be assigned.

2.1.2 Notifications (my notifications)

Home > Users > Notifications

2.1.2.1 Overview

Users may like to be notified about an Axis event, e.g., when graphic rendering is complete. Notifications are customized for each service.  In general, only the user which triggered the event (i.e. created a Map animation) will receive the notification.  An exception is in the Order system where multiple users participating in the Order workflow will receive the same notifications.

A user can edit notifications, if permission is granted by the administrator. If edit permission is not enabled, then the settings are displayed, but not editable.

A user can still manage existing notifications. See the "Manage Notifications" section for more info. 

There are three types of notifications, any, or all of which can be enabled:

  • Email: The user is notified of the event via email sent to the user’s corporate email address.
  • Toolbar: The user is notified of the event via the Axis toolbar. An indicator at the upper right of the toolbar notes the number of outstanding notifications.
  • Audio: The user is notified of the event via an audio tone.

Note: All descriptions in the Notifications section assume that the selected item is enabled.

2.1.2.2 Save Notification Settings

Once Notifications settings have been configured, then they must be saved in order to become active.

To save Notification settings:

  1. Scroll to the bottom of the Notifications page.
  2. Click Save.

2.1.2.3 Automatic Logout

Axis logs out users after a specified period of inactivity. In order to receive background notifications, you must remain logged into Axis. To do so, enable the following setting:

  • Yes, keep session alive for background notifications: The user is not automatically logged out.

2.1.2.4 Charts

  • Chart Still Rendered: A Chart Still has been rendered.
  • Chart Animation Rendered: A Chart Animation has been rendered.

2.1.2.5 Maps

  • Map Still Rendered: A Map Still has been rendered and is available.
  • Map Animation Rendered: A Map Animation has been rendered and is available.

2.1.2.6 News

  • Composite Rendered: A composite has been rendered.
  • Composite Completed: A composite has been completed.

2.1.2.7 Quotes

  • Quote Still Rendered: A Quote Still has been rendered. 

2.1.2.8 Order

Order provides many notification options. 

  • A notification can be sent out at any step in the workflow (such as Pending Approval).
  • The notification will be sent out only to users which are participating in that specific Order and are assigned workflow roles (i.e. submitter, designer, manager).  This list is defined by the Order workflow configuration. 
  • To set a specific step for notification for all projects, enable the desired methods for that item.
  • To set a specific notification for specific projects:
    • In the row that contains the notification item, click Select Projects.... The Project Notification dialog appears, and displays the name of the notification item.
    • For each project, set the desired notification method(s).
    • Click Update. The dialog closes.

The steps in your Order workflow depends on how it was configured for your organization.  Typical notification items are as follows:

  • Order Requires Clarification: An order requires further clarification.
  • Order Cancelled: An order was cancelled.
  • Order Pending Authorization: An order is pending authorization.
  • etc.

2.1.2.9 Track

  • Assets Inactive Report: Report assets that are inactive and not protected.
  • Asset Ingested: An asset you ingested into Track is available.
  • Asset Copied: An asset you copied to another project is available.
  • Asset Moved: An asset you moved to another project is available.
  • Asset Replaced: An asset you replaced is available.
  • Asset Deleted: An asset you deleted is no longer available.

2.1.2.10 View Toolbar Notifications

To display the list of notifications:

  • Click the Toolbar Notification indicator. The list of notifications displays.

To view a notification:

  • Click the notification. The notification opens. The appearance depends upon the type of notification. If, for example, the notification indicates that a graphic is available, then opening the notification displays the graphic.

2.1.2.11 Manage Toolbar Notifications

Notifications that have been received can be deleted, marked as read, and marked as unread.

To manage existing notifications:

  1. Scroll to the bottom of the Notifications page.
  2. Click the Manage Notifications link. The Manage Notifications panel appears, and displays a list of existing notifications.
  3. Select notifications using one of the following methods:
    • Select All: Selects all of the notifications.
    • Select each individual notification
  4. Click the action that you would like to apply to the selected notifications.
    • Delete: Deletes the selected notifications.
    • Mark as Read: Marks the selected notification as having been read.
    • Mark as Unread: Marks the selected notification as not having been read.

To exit the Manage Notifications panel::

  • Click the Back (←) button on the browser; or,
  • Select the Home tab dropdown and then select the desired destination; or
  • Select a different tab.

2.2 Administration

This menu is only visible to administrators at the Group and Station level.  

2.2.1 Users

Home > Administration > Users

2.2.1.1 Overview

In the User panel, you can add, delete, modify, search and sort users.

The User panel displays five fields:

  • Active: If checked, then the user is active. If unchecked then the user is not active.
  • Username: The email address of the user when first created.  (The corporate email address may be changed at a later time but the username cannot be changed .) 
  • Full Name: The full name of the user in the format <last name> , <first name>.
  • Organization: The organization to which the user belongs.
  • Delete: Displays one of the following icons:
    • A Delete icon , which specifies that a user can be deleted.
    • A Cannot Delete icon , which specifies that a user cannot be deleted, usually because it the current logged in user (you cannot delete yourself)

2.2.1.2 Add User

To add a user:

  1. Click Add User. The Create User dialog appears.
  2. Complete the following User Information fields:
    • First name: Enter the user’s first name.
    • Last name: Enter the user’s last name.
    • Corporate email:  Enter the user’s email address. The email address is used as the user login. The corporate email can be changed later, but the users login will not change.
    • Newsroom system log in: Newsroom system (e.g. ENPS, iNews) login. This is required for CAMIO integration. If there is no newsroom system, then this login is not required. 
    • Password: Enter user password.
    • Confirm password: Re-enter user password.
  3. Complete the following Security Information fields:
    • Organization: This field is prepopulated.
    • Security question: This field is prepopulated with the security question that was set in Home > Users > Account.
    • Security answer: Enter answer to Security question.
    • Note: This field is not currently used.
  4. Click Create User. 

An email will be sent to the user at their corporate email notifying them of the account and the password.  Users should change their password after they log in.

At this point the administrator can continue filling in user information:

  • Set Up Contact Information
    • Email2
    • Work Phone
    • Cell Phone
    • Home Phone
    • Other
  • Set Up Account Settings
    • Time Zone
    • Language
    • Order List Auto-Refresh Rate
  • Set Up User’s Administrator and Services Permissions.
    • User Type (Administration)
    • Charts
    • Maps
    • News
    • Order
    • Quotes
    • Track
  • Assign User to  (User) Groups
  • Assign User to  Projects
  • Set Up User’s Notifications 
    • Allow user to edit notifications
    • Keep session alive for background notifications,

2.2.1.3 Edit User

Overview

Once a user has been created, then additional information is added via the Edit User page.

To access the Edit User page:

  • In the list of users, click the Username of the specific user. The Edit User page opens.

The page is divided into administrative segments.

Account Settings

  • User is approved:
    • If enabled, the user has access to Axis.
    • If disable, then the user no longer has access to the system and all of the user’s seats are relinquished, and the user’s specified service roles are not honored.
  • User is currently locked out:
    • Users may get locked out for incorrectly entering their password multiple times.
    • If enabled, then the user has entered invalid credentials and cannot yet access the system.
    • If disabled, then the user can retry credential entry.
  • Other User Settings: All other user settings shown in the Add User section can be edited. 

2.2.1.4 Delete User

To delete a user:

  • Click the Delete icon in the row of the user name that is to be deleted.

A username that displays a Cannot Delete icon cannot be deleted by the specific administrator.

Why Can a User Not Be Deleted?

To display the reason that the user cannot be deleted:

  • Hover the mouse over the Cannot Delete icon . The reason is displayed, e.g., “You cannot delete yourself.”

It may be necessary that a different administrator, possibly at a higher level, must perform the deletion.

2.2.1.5 Search for Users

To search for a user or user:

  1. Click the Field Selection dropdown, then select the desired field(s) to search.:
  2. Enter the search term in the field to the right of the Field Selection dropdown.
  3. Click Search Users. The results display.

Clear Search and Redisplay Full LIst:

To clear the search and redisplay the full list.

  1. Delete any search term from the field to the right of the Field Selection dropdown.
  2. Click Search Users. The full list of 

2.2.1.6 Sort Users

You can sort the user list by Username, Full Name or Organization. The last sorted column displays an arrow.

  • An up arrow in a column heading indicates that the list is displaying in alphabetical order by that column.
  • A down arrow in a column heading indicates that the list is displaying in reverse alphabetical order by that column.

To perform a sort:

  • Click the Username, Full Name, or Organization column heading. The list sorts by the selected column.

To reverse the sort order:

  • Click the heading of the column that you just sorted. The list reverses the sort order.

2.2.2 User Roles

Home > Administration > User Roles

2.2.2.1 Overview

User Roles grant users various privileges across the Axis services. Administrators can view and manage User Roles for their organization in a spreadsheet format. User Roles can also be managed individually through the User menu. 

In the organization hierarchy list at the left of the page, select the organization, station or department. The Manage User Roles page opens.

The Manage User Roles page displays the following elements:

  • List of groups and stations.
  • A table that contains the usernames, the specific services to which they have access, and the level of access for each service.
  • The numbers of Active users and Available seats are displayed under the name of each service. A new user cannot be added to a service if there are no available seats.

2.2.2.2 Chyron (User Type)(Administration)

  • Super User(Administrator): The user has all Axis Administration User rights on the Administration (Organization) level, plus User, Group, and Project administration privileges.
    • The Super User(aka Administrator) can view and edit the items in Home > Administration.
  • User: The user has access to the Axis system (User rights).
    • The User cannot view or edit the items in Home > Administration.

2.2.2.3 Charts

  • None: No access. 
  • Super User: The user has Charts user rights, plus Charts administrative privileges.
  • User: The user has Charts user rights.

2.2.2.4 Maps

  • None: No access. 
  • Super User: The user has Maps user rights, plus Maps administrative privileges.
  • User: The user has Maps user rights.

2.2.2.5 News

  • None: No access. 
  • Super User: The user has News user rights, plus News administrative privileges.
  • User: The user has News user rights.

2.2.2.6 Order

  • None: No access. 
  • Super User: The user has all Order user rights, plus Order administrative privileges.
  • User: The user has Order user rights as determined by assigned roles and projects.
  • Limited User: The user has access to orders to which the user is assigned.

2.2.2.7 Quotes

  • None: No access. 
  • Super User:  The user has Quotes user rights, plus Quotes administrative privileges.
  • User: The user has Quotes user rights.

2.2.2.8 Track

  • None: No access. 
  • Super User: The user has Track user rights, plus the ability to upload templates.
  • User: The user has Track user rights.

2.2.3 User Groups

Home > Administration > User Groups

2.2.3.1 User Group Overview

The organization can create User Groups on the organization or station, department level, or across the organization. User Groups make it easier to assign 

To access User Group settings:

  • In the organization hierarchy list at the left of the page, select the organization, station or department. The list of groups for the selected level appears. If no groups exist, then the Group Name column displays “No User Groups for this Organization.”

The Manage Groups page displays the following elements:

  • List of groups and stations.
  • A table that lists each Group Name and the Organization with which it is affiliated.

An individual’s User Group settings can also be edited via Administration > Users > Edit User > Groups.

2.2.3.2 View User Group

To view a user group:

  1. In the organization hierarchy, select the top-level station group, station, or department to view. The list of associated User Groups is displayed.
  2. Click the User Group to view. The Edit Group page appears.
  3. There are two Display modes:
    • Add: This view allows the User Group member list to be edited. Note that the organization hierarchy is displayed. If the list is not displayed, then click the arrow to the left of Users to view. See the "Add/Remove/Edit Group Members" section for more information.
    • View: This allows the list to be viewed, and for names to be deleted from the User Group.

2.2.3.3 Delete User from a User Group

To delete a user from a User Group:

  • In View Display Mode, click the Delete icon on the row that contains the Username. The User is deleted from the User Group. Note that if a Cannot Delete icon is displayed, then the user cannot be deleted.

To display the reason that the user cannot be deleted:

  • Hover the mouse over the Cannot Delete icon .

Add User Group

To add a User Group:

  1. Click Add User Group. The Add User Group dialog appears.
  2. Enter a group name in the Name field, and then click Add Group. The Add User Group dialog closes. The new group appears in the group list.

2.2.3.4 Add/Remove/Edit Group Members

Once a group has been created, users can be added to or deleted from the group.

  1. In the group list, click the name of the group to which you would like to add members (users). The Edit Group page opens.
  2. Click the arrow to the left of “Users.” A list of all possible members of the group are displayed.
  3. Add or remove members  as follows:
    • To select a user to add to the group, click the unchecked checkbox, in the Select column, to the left of the user’s name.
    • To select all users to add to the group, click the unchecked checkbox at the top of the Select column.
    • To remove a user from the group, click the checked checkbox, in the Select column, to the left of the user’s name.
    • To remove all users from the group, click Clear all.
  4. Click Save Group. You may have to scroll to the bottom of the page to access the Save Group button.

2.2.3.5 Edit Name of Group

To edit the name of the group:

  1. In the group list, click the name of the group to which you would like to add members (users). The Edit Group page opens.
  2. Edit the name.
  3. Click Save Group.

2.2.3.6 Return to User Groups Landing Page

To return to the User Groups landing page:

  • Click the Home tab, then in the Administration column, click User Groups.

2.2.3.7 Delete a User Group

To delete a User Group:

  • Click the Delete icon in the row that contains the User Group name.

2.2.4 Seat Allocations

Home > Administration > Seat Allocations

Chyron sets the total seat allocations for each Axis Service as per the Axis contract for the Organization as a whole.

The Organization administrator sets the seat allocation for each service for the Station Group and each Station.

The top row, named Total Seats, displays the following data on the Organization level:

  • The total number of seats contracted for each Axis Service for the entire Organization.
  • The number of seats allocated for each Axis Service for the entire Organization.
  • The number of seats available for each Axis Service for the entire Organization.

The total number of seats contracted for each Axis service is the sum of the number of seats allocated for each service, plus the number of seats available for each service.

The second row, identified by the Station Group name, displays seat allocation information at the Station Group. The seats allocated to the Station Group are distinct from the seats allocated to individual stations. In this context, Station Group users can be thought of as a station, with its own set of services and seat allocations.

  • The total number of seats designated for each service at the Station Group.
  • The number of seats allocated for each service at the Station Group.
  • The number of seats available for each service at the Station Group.

Each row below the second row, identified by <Station Group Name>::<Station Name>, represents a Station in the Organization, and displays the following data on the Station level:

  • The total number of seats designated for each service at the specific Station.
  • The number of seats allocated for each service at the specific Station.
  • The number of seats available for each service at the specific Station.

Note that Engage is no longer a supported product.

Example:

An organization that contains a station group under which there are four stations, has 100 News seats available.

 For each seat allocation:

  1. Enter the number of seats to be allocated for the specific service at the specific station.
  2. When all seat allocations have been set, then click Save. It may be necessary to scroll to the bottom of the page to access the Save button.

2.2.5 Projects

Home > Administration > Projects

The organization can create Projects on the station group, station, department level, or across the station group.

To access Project settings:

  • In the organization hierarchy list at the left of the page, select the organization, station or department. The list of projects for the selected level appears. If no projects exist, then the Name column displays “No Project for this Organization.”

The Projects page displays the following elements:

  • List of groups and stations.
  • A table that lists each project Name and and its Visibility setting with which it is affiliated.
    • Public: The contents of the project is visible to the entire organization. Note that a public project (folder) can be specified, as set in Home > Administration > Organization Settings > Automatically store Getty images to a project? to receive a copy of any Getty Editorial image that is downloaded either in News or Track, with metadata.
    • Private: The contents of the project are visible to only those who are granted access to the project.

2.2.5.1 View Project

To view a project:

  1. In the organization hierarchy, select the top-level station group, station, or department to view. The list of associated Projects is displayed.
  2. Click the Project to view. The Edit Project page appears.
  3. There are two Display modes:
    • Add: This view allows the Project member lists (individual Users list and Groups list) to be edited. Note that the organization hierarchy is displayed. If the lists are not displayed, then click the arrow to the left of Users or Groups to view. See xxx for information on adding or editing Project User and Project Groups lists.
    • View: This allows the list to be viewed, and for Users or Groups to be deleted Project.

2.2.5.2 Delete Users or Usergroups

  • In View Display Mode, click the Delete icon on the row that contains the Username or Group name. The User or Group is removed from the Project.

2.2.5.3 Add Project

To add a Project:

  1. In the Organization list, select the station group (in the following figure, the station group is Demo), the station, or the department that will contain the project.
  2. Click Create Project. The Create Project dialog appears.
  3. In the Name field, enter a name for the Project.
  4. From the Visibility dropdown, select Public or Private.
  5. If desired, click the Use same permissions as project use checkbox.
    1. If enabled…
    2. If disabled…

2.2.5.4 Add Users to Project

To add one or more individual users to the project:

  1. Click the down arrow to the left of Users.
  2. Select the station group (in the above figure, Demo), the station, or the department in which the project will reside.
  3. In the list of names, click the checkboxes to add users to the project. To select all in the list, click the checkbox above the Select column heading.
  4. To add users from other stations/departments, repeat steps 2 and 3 as needed.

To clear all checkboxes in the list:

  • Click Clear all.

2.2.5.5 Add Usergroups to a Project

To add one or more usergroups to the project:

  1. Click the down arrow to the left of Groups. The Organization list is displayed.
  2. Select the station group (in the above figure, Demo), the station, or the department in which the project will reside.
  3. In the list of names, click the checkboxes to add users to the project. To select all in the list, click the checkbox above the Select column heading.

To clear all checkboxes in the list:

  • Click Clear all.

Click Create Project.

2.2.5.6 Delete Project

To delete a project:

  • Click the Delete icon on the row that contains the project Name. The project is deleted from the list of projects.  Note that if a Cannot Delete icon is displayed, then the project cannot be deleted.

To display the reason that the user cannot be deleted:

  • Hover the mouse over the Cannot Delete icon .

2.2.6 Output Formats

Home > Administration > Output Formats

2.2.6.1 Overview

Axis provides  the ability to customize output formats, resolution and frame rate for each service.

Unlike most other Axis administration pages, each service’s settings are applied (saved) individually as soon as they are changed. There is no save page button.

2.2.6.2 Charts

  • Stills:
    • Format: BMP, JPG, PNG, TGA, TIF
    • Resolution: 1280 x 720, 1920 x 1080
  • Animations:
    • Format: MP4
    • Resolution: 1280 x 720, 1920 x 1080
    • Frame Rate: 20 fps, 30 fps, 50 fps, 60 fps

To save settings:

  • Click Save Charts Settings.

2.2.6.3 Maps

  • Stills:
    • Format: BMP, JPG, PNG, TGA, TIF
    • Resolution: 720 x 486, 720 x 576, 1280 x 720, 1920 x 1080
  • Animations:
    • Format: AVI (MJPEG), Quicktime (Animation), Quicktime (Avid DNxHD), QuickTime (H.264), MP4 (H.264), MP4 (MPEG-4)
    • Resolution: 720 x 486, 720 x 576, 1280 x 720, 1920 x 1080
    • Frame Rate: 29.97 fps, 30 fps

To save settings:

  • Click Apply.

2.2.6.4 News

  • Stills:
    • Format: TGA, PNG, TIF, JPG

To save settings:

  • Click Apply.

2.2.6.4 Quotes

  • Stills:
    • Format: PNG, TGA, JPG, BMP, TIF
    • Resolution: 1280 x 720, 1920 x 1080

To save settings:

  • Click Apply.

The Forecast module is designed to give your meteorologists a framework for quickly entering a forecast for distinct weather regions in your coverage area, whether these are cities in a hyphenated market or a hyper-local forecast.

2.2.7 Organization Settings

Home > Administration > Organization Settings

Organization Settings provides the ability to configure global settings for the top-level organization, usually the Group. These settings cannot be changed at the station or Department level, unless the station is the top level in a single station organization

2.2.7.1 Contact Distribution Email

Contact distribution email: The email address to be contacted when a system-wide event occurs. Example: Axis_Users@KVWN.com

2.2.7.2 Default News Project

The organization can set the default view of Axis News content browser to either include or not include premium third party content. This feature is configured for the entire organization (i.e., station group). It cannot be changed at the station or department level.

  • If set to All Projects, then by default, the search results from all of the organization’s projects, including premium content, are automatically displayed.
  • If set to Local Projects, then by default, the search results of the station’s Local Projects, excluding third-party content, are automatically displayed.

If the user has been granted access to third-party content, then the user can change the search parameters for a specific search, and specify a third-party content folder (e.g., AP GraphicsBank V2 or Getty Editorial Images) or by selecting All Projects.

The following figure shows where this setting is reflected in News. 

To set Default News Project:

  • In Home > Administration > Organization Settings, select either All Projects or Local Projects, then click Save.

2.2.7.3 Automatically store Getty images to a project

This setting is specific to Getty Editorial images. Getty Editorial images that are downloaded either in News or Track can be copied, with metadata, to a local folder.

  • ID: An Axis ID is assigned for this asset with the Getty ID is appended to the Title field for reference.
  • Title: The label Getty and the Getty ID are appended to the assets Title for reference.
  • Description: The name of the original author of the image is appended to the end of the Description field.
  • Author: The name of the Axis user who downloaded the image is specified as the asset’s author.

The following figure shows the Getty asset as it appears in Track. News displays the ID, Getty ID and Title.

To enable Automatically store Getty images to a project?:

  1. In Home > Administration > Organization Settings, check the Automatically store Getty images to a project? checkbox.
  2. From the dropdown, select the Project (folder) from the dropdown to which the Getty images are to be saved. The available Projects are those that have been specified as Public in Projects administration (Home > Admininstation > Projects).

2.2.8 Notifications

Administrators can post a Notification to the users in their organization by entering the text in the box as shown.

The notification text will be displayed in a yellow banner at the top of the page on login.  Once a user clicks the red X, the notification will no longer be shown until it is changed by the administrator.

NOTE: Due to a current bug in the system the notification is only shown on the Maps page it is not shown on the other Axis pages using the new style tabs. 

2.2.9 Concurrent Logins

To track service use, the Admin can generate Login Reports. A Login Report lists each instance of a login within the stated date range (inclusive) and time zone.

To generate a report:

  1. Set Start date, End date and Time zone.
  2. Click Download CSV. The report downloads to the local device.

If opening in a spreadsheet application, such as Excel, you may need to expand the width of the columns in order to view the content.

The Login Report provides the following information for each login:

  • Date/Time stamp of login to Axis
  • Login (Username) of person who logged in
  • Total Concurrent Logins Count
  • Concurrent Logins Purchased
  • Concurrent Logins Buffer: This is the number of logins beyond the purchased number of logins that Axis allows as a buffer.

 

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