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  4. User Guide (v5.3)

01: PRIME First-Time Startup

Prime Application Security Warning

After installation Prime, if not available on your desktop, the Prime application can be found at:

  • C:\Program Files\Chyron\Prime 5.0.0\Chyron.Prime.Application.exe

Run PRIME with admin privileges

‎‎Chyron PRIME's full functionality requires running the software with full administrative privileges.

To permanently run PRIME with administrative privileges:

  • Windows 10:
    1. Right click on the Prime executable shortcut
    2. Go to Properties‎
  • Windows 11
    1. Right click on the Prime executable shortcut
    2. Select Show more options.
    3. Select Properties.


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  1. Navigate to the Compatibility tab.
  2. Under Settings, turn on Run this program as an administrator.
  3. On the bottom right, select Apply and then OK to exit.

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If Prime is not launched with administrative privileges, the following functionality will not work as a result:

  • Out-of-process JScript/VBScript execution will not have access to the Prime API and may fail.
  • Advanced Keyboard will not receive key presses for LED Keys.

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Non-NVIDIA Warning

Chyron Prime only supports NVIDIA-based graphics cards and is required to run as intended.

On Startup, Prime will automatically detect if a NVIDIA Graphic Card is running Prime.

If it detects this is not the case, PRIME will display a warning message similar to this along with the following three options.
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  • Abort - Exits the Chyron Prime Application
  • Retry - Forces Prime to run on NVIDIA GPU by applying program settings within the NVIDIA Control Panel.
    • If Retry fails to apply the settings, the following message will display: ‎Failed to apply NVIDIA settings. Please check that NVIDIA GPU and drivers are installed. The application will now close.
  • Ignore - Runs Prime on the currently detected non-NVIDIA based graphics card.

‎This is not recommended and could cause Prime to run incorrectly.

Settings

Migrate settings

PRIME 5.0 has a new default settings folder location. Due to this, If previous Prime 3 or 4 settings are detected, Prime will ask if the user would like to migrate those settings.

Prime settings new default location can be found in: I:\Prime\Settings
If a user does not have an I: drive present on the system, Prime will default back to C:\Prime\Settings
I:\Prime\Settings includes the following:

  • Playout Configurations
  • Layouts
  • Shortcuts
  • Settings Files
    • ApplicationSettings
    • EditorSettings
    • PluginSettings

If you choose Do Not Migrate, the previous settings from Prime 3 or 4 will not be used and the software will ask you to create a new Prime Root Folder and Project Name.

  • Prime Root Folder - User defined Root Folder location in which Prime will save and attempt to open all New and Existing Projects from
  • Create New Project - Name of the New Project you would like to create

Default Prime 5.0 Folder Locations unless redefined by the user:

  • Root Settings Folder - I:\Prime\Settings
  • Root Projects Folder - I:\Prime\Projects
  • Common Folder - I:\Prime\Projects\Common

Select a language


To change your language selection:

  1. Launch PRIME.
  2. Navigate to: Playout Mode > Config > Settings > Language
  3. Select a language.
  4. Click OK.
See the Language section for more details.


Startup Configuration

  • PRIME provides a selection of pre-configured playout configurations, with a default of 8 predefined buttons on the startup page.
  • The configuration files are stored in a subfolder of the user's “Config->Settings->Root Settings Directory.”
  • Users can define their own configurations by modifying the Playout Configuration and saving it, which automatically adds a button to the Startup Selection screen.
  • To delete a configuration button, you can right-click the button or remove the corresponding configuration file from the directory.

Options

  • Prompt On Startup: Enables the setting to prompt for a Playout Configuration, displaying the Startup Configuration screen each time PRIME starts. This can be toggled by navigating to Prime Playout Configuration -> Config -> Settings -> General.
  • Start in Automation Mode: Starts Prime in a minimal 'Playout Only' state, designed to be operated solely by an Automation System. This setting is enabled/disabled via Prime Playout Configuration -> Config -> Settings -> General.

 

Prime Playout | Automation Mode

Starts Prime in a minimal Playout Mode intended for operation by supported Automation Systems. The Playout user interface is restricted, making only the Automation Monitor, Workflow Logger, and Parameters Panels accessible; Output Channel Controls with Proxy and Control Panels are not available.
 

The Prime Scene Designer is unavailable in this mode.



If Start In Automation Mode is checked and greyed out in both the Startup Configuration / Prime Settings, this indicates you are only licensed to run PRIME in Automation Mode.

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